Website Guideline for Counselors & Mentors

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Creating Your Profile :

Complete your public host profile by going to Pay Per Session > My Profile and fill up all details about yourself. We strongly recommend you to upload an avatar (profile picture) and a cover image, just like on Facebook.

Adding Your Services :

Add new services by going to Pay Per Session > My services. Each service represents what you are selling (name), how much it costs (price), for how long the session will last (duration) and a full description of what you will be doing in that timespan. Choose an insightful title and a detailed description. You can add as many services as needed.

You cannot delete services, but you can always disable and re-enable them at anytime. If mistakes occur, simply disable the service and create a new one with the same characteristics.

 

Your First Video Chat Session :

Your sessions are available in the WordPress backend menu > Pay Per Session > My sessions. From there you can directly access the video chat.

Once you have completed your host profile and defined at least one service, you are now visible to both visitors and registered users of the WordPress site.

After a client has paid for one of your services, both of you will receive a confirmation e-mail containing all the details regarding the session (name, cost, duration), including a unique session access link.

  • Do not share this link with anyone.
  • You must contact the client and establish a common date and time when the session will take place.

The newly created session is also available in the host’s backend control panel, where you have a clear overview of all your available and past sessions:

After you get in touch with you client and establish a common day and hour, you can access the unique session link from your control panel or directly from the confirmation e-mail:

The audio/video popup will contain a timer, which is strictly informative. No one will get kicked at the end of the countdown. The host must close the audio/video chat popup and Mark the session as delivered.